Zendesk: add color to priorities in Views
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It’s a very, very minor addition but I tweaked our Zendesk CSS to show some colours next to each ticket’s priority level. I didn’t use the Zendesk score feature so I removed that column from the Views we have but I wanted to know, by having a quick glance, how many low, normal or urgent requests we had.
The solution
Except from priority_normal, each priority has its own CSS class. So I simply added to my custom CSS the following code to add some colors (obviously, blue is “relaaax” and red is “WTFBBQ!11!!”)
priority_urgent{
color:red;}
.priority_high{
color:orange;}
.priority_low{
color:blue;}
The result
The source Available here.