Tag: CX

From Zendesk, to a smaller desk

From Zendesk, to a smaller desk

In September 2016, coming back from yet another week in Switzerland where I lived during my youth, I realised that I missed the country a lot. I missed skiing. I missed sailing. It started to annoy me to sometimes have to commute for up to 1 hour to grab a pint with a friend in London. And mostly, after just under 5 years at Zendesk, I felt privileged to have…

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