Month: August 2012

Add the backspace key shortcut back to Safari 6

Add the backspace key shortcut back to Safari 6

Since I switched to Mountain Lion, I haven’t had a lot of issues. But some really minor differences between this new OS X version and Lion made me go crazy. A bit. I rely a lot on keyboard shortcuts to enhance my workflow in Apps. And for a reason I still don’t understand, Apple removed…

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Zendesk: add color to priorities in Views

Zendesk: add color to priorities in Views

It’s a very, very minor addition but I tweaked our Zendesk CSS to show some colours next to each ticket’s priority level. I didn’t use the Zendesk score feature so I removed that column from the Views we have but I wanted to know, by having a quick glance, how many low, normal or urgent…

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