Month: August 2012

Zendesk: add color to priorities in Views

Zendesk: add color to priorities in Views

It’s a very, very minor addition but I tweaked our Zendesk CSS to show some colours next to each ticket’s priority level. I didn’t use the Zendesk score feature so I removed that column from the Views we have but I wanted to know, by having a quick glance, how many low, normal or urgent…

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