Comments for Arnaud de Theux • Blog

Comment on Zendesk: hide ticket fields based on a user’s organisation by cheap north face coats

cheap north face coats — Fri, 07 Dec 2012 07:15:37 +0000

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Comment on Zendesk: change the default priority names by Arnaud

Arnaud — Tue, 20 Nov 2012 07:01:19 +0000

It would completely different, I would need to create an App for the new Zendesk. If I have some spare time I’ll share that in Zendesk forums. This script only impacts end-users (web portal) because that’s what I needed

Comment on Zendesk: change the default priority names by B Kov

B Kov — Mon, 19 Nov 2012 19:40:47 +0000

Looks like this only affect web portal view. How would you reflect this change in Agent View when an agent create a new ticket?

Comment on Zendesk Enterprise: global satisfaction score by Arnaud

Arnaud — Wed, 04 Jul 2012 11:36:45 +0000

Thanks, I don’t want to out source my team for now but I definitely keep that in my bookmarks!

Comment on Zendesk Enterprise: global satisfaction score by Daniel

Daniel — Wed, 04 Jul 2012 04:57:51 +0000

Great code. I’ll go ahead and try this out. I use Zendesk to handle my customer support emails and its a very good, easy and powerful tool. I can monitor what issues are coming out based from customer replies and can address it quickly. Also, most customer support reps has experience with Zendesk so I do not have to provide more training for it. If you’re looking to hire outsourced customer support reps to handle your customer support, I recommend our site: Staff.com where you can hire a full time customer support rep.

Comment on Zendesk plugin in HipChat by skip

skip — Thu, 03 May 2012 16:27:57 +0000

Very nice

Comment on Coût de revient de l’iPhone by Choubistar

Choubistar — Sun, 28 Jan 2007 17:34:15 +0000

Pas de 3G et pas de caméra frontale donc pas de visio C’est plus gadget qu’autre chose, mais bon sur un “smartphone” de ce prix…
Mon scepticisme doit être du au fait que je n’ai pas encore regardé le webcast de la keynote, le “reality distortion field” du grand gourou n’a pas encore eu d’effet sur moi :-p

Comment on Coût de revient de l’iPhone by Arnoz

Arnoz — Sun, 28 Jan 2007 17:07:27 +0000

La visioconphérence est pas possible avec l’iPhone, non? Il y a pas de caméra? Ou j’ai raté qqchose x-D

Comment on Coût de revient de l’iPhone by Choubistar

Choubistar — Sun, 28 Jan 2007 16:24:01 +0000

Moi je serais pas contre une version 3G pour la vieille Europe C’est bien plus agréable pour le surf (et la visio est sympa à l’occasion)

Comment on Rebranding de Mobistar by Jack

Jack — Tue, 16 Jan 2007 19:02:10 +0000

très cool article! et, juste pour ton information, le site a été un peu refait et il y un nouveau logo .

Comment on Vidéo sur l’iPhone by Linder

Linder — Mon, 15 Jan 2007 14:08:08 +0000

: exclamation: I want it !!!

Comment on Attentat au pet by Choubistar

Choubistar — Sat, 30 Dec 2006 02:11:24 +0000

En avion, il faut éviter les comportements susPets :fete: (Comment ça c’est nul? :-p)

Comment on Séparation de la Belgique by Choubistar

Choubistar — Sat, 30 Dec 2006 02:04:21 +0000

Très bon coup de la RTB Certains se rendent enfin compte qu’il y a un problème (pas les politiques en tout cas au vu de leurs déclarations :malade: )

Comment on Nouveaux iMac et Mac Mini by Arnoz

Arnoz — Thu, 14 Sep 2006 07:55:35 +0000

Ah ouais, à ce prix là j’en prends 10 . Merci!

Comment on Apple Expo 2006 by Arnoz

Arnoz — Thu, 14 Sep 2006 07:53:47 +0000

Disons que l’iTV est plus un gadget, mais bon c’est toujours pratique d’avoir tout sans fil…