Hello world. I'm Arnaud de Theux, a support team leader, pre-sales enabler & project manager. Combining these assets, I fight to build & deliver amazing customer experiences.
I’m currently Customer Enablement Consultant at Zendesk in London. We're developing an awesome and beautifully simple help-desk software.
I also offer consultancy services to SoHo in Belgium looking to improve their Customer Support experience and ticketing flow. You can contact me with one of the buttons above.
Who did I help?
- Zendesk administration & set up, GoodData business intelligence, Pre-Sales enablement, Agile & Scrum methodologies.
- Service Management, Account Management, Customer Advocacy, Customer Enablement, Project Management
- Cloud/SaaS/PaaS believer, ICT & telco technologies, mobile & VoIP operations, Mobile to Mobile Convergence (MMC)